Privacy Policy

Overview

ClearOps ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through this website and our services. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information we collect

We collect information in the following ways:

Information you provide directly

• Contact form submissions: name, company, work email, phone number, and message content
• Support request submissions: name, work email, organization, phone number, issue details
• Information shared during discovery conversations or engagements

Information collected automatically

• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• General geographic location based on IP address

How we use your information

We use the information we collect to:

• Respond to your inquiries and support requests
• Provide technology operations services under our agreements
• Improve our website, services, and client experience
• Communicate important updates about our services
• Comply with legal obligations and protect our rights

Cookies and analytics

This website may use cookies and similar technologies to collect usage data and improve your experience. We may use analytics services to understand how visitors interact with our website. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions and support requests are retained for the duration of the relevant relationship plus a reasonable period afterward. You may request deletion of your personal information by contacting us.

Sharing with service providers

We may share your information with trusted service providers who assist us in operating our website, delivering services, or conducting business. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We do not sell your personal information to third parties.

Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent

To exercise these rights, contact us using the information below.

Children's privacy

This website and our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: